Shipping policy

SHIPPING POLICY

Thank you for shopping with us! Please review our Shipping Policy below for information about how and when your order will be delivered.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.

2. Shipping Time

Our estimated shipping time is 6–12 business days.

Please note:

  • Delivery times may vary depending on your location, customs clearance, and local carrier delays.

  • Some regions may experience longer delivery times due to distance or logistics constraints.

Shipping times are estimates and not guaranteed.

3. Shipping Delays

While we do our best to deliver orders on time, delays may occur due to factors beyond our control, including:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • High shipping volume periods

Delays alone do not automatically qualify for a refund, unless the order is confirmed as lost during shipping.

4. Tracking Information

Once your order ships, you will receive a tracking number via email.
Please allow 24–72 hours for tracking information to update after shipment.

5. Lost or Damaged Packages

If your order is lost during shipping or arrives damaged, please contact us within 7 days of the delivery date (or expected delivery date).

After review, we will offer:

  • A replacement, or

  • A full refund, in accordance with our Return & Refund Policy.

6. Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

7. Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@yourstore.com